Privacy Policy

Effective date: April 30, 2026

This Privacy Policy explains how Language Ladder ("Language Ladder", "we", "us", or "our") collects, uses, and protects information when you use our mobile application and related services.

Information We Collect

• Account information: display name, email address, authentication details, native language, and target language preferences.
• Learning activity: answers, correctness, progress, ratings, practice history, ranked history, review history, and learned vocabulary.
• Device and technical data: app version, device type, operating system, diagnostics, and logs needed to operate and secure the service.
• Support communications: messages you send to us when requesting help.

How We Use Information

• Provide language learning sessions, ranked progression, review scheduling, and profile features.
• Maintain user accounts, authentication, and app security.
• Improve app reliability, content quality, and learning recommendations.
• Respond to support requests and communicate important service updates.

AI-Assisted Content

Language Ladder may use AI-assisted systems to generate or expand language learning content. We use learning context such as language, level, dimension, and prior item performance to provide relevant exercises. We do not intentionally use sensitive personal information to generate learning content.

Sharing of Information

We do not sell your personal information. We may share limited information with service providers that help us operate the app, such as hosting, analytics, authentication, database, text-to-speech, or AI infrastructure providers. These providers are expected to process information only as needed to provide their services to us.

Data Retention

We retain account and learning progress information while your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

• You may update supported profile preferences in the app.
• You may contact us to request account deletion or access to your information.
• You may stop using the app at any time.

Children's Privacy

Language Ladder is not intended for children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

Security

We use reasonable technical and organizational measures to protect information. No system is completely secure, and we cannot guarantee absolute security.

International Users

Your information may be processed in countries other than where you live. By using the service, you understand that information may be transferred and processed as described in this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact

For privacy requests or questions, contact us at [email protected].